Kosovo

Kosovo is an emerging market and worth positioning as one rather than overselling it. Pristina is a young, inexpensive capital, Prizren has a genuinely handsome Ottoman old town, and the Rugova valley and Peja area give mountain scenery with almost no tourist volume. For agents with clients who have already done the obvious Europe, that novelty is the selling point. Hotel stock is limited in both depth and category, which caps the group size we can handle well — we'll tell you the honest ceiling rather than confirming a group we'd then have to split across three properties. The routing constraint here is the one thing agents must understand before they sell it, and it's set out below. Get it wrong and the client is turned back at a border.