Services — Support
Visa assistance, meet & greet, and a desk that's actually on.
Support doesn't end at the itinerary — it runs for the length of the trip.
Visa assistance
Pre-departure
Document checklists, application guidance, and appointment coordination for destinations requiring a visa — handled as part of the itinerary, not outsourced to a separate agency you have to chase for updates.
Meet & greet
Arrival
A representative at arrivals with a name board, not just a driver waiting outside — for every FIT and group booking, not reserved for premium tiers only.
24x7 on-ground desk
On-trip
A live line for anything that goes wrong mid-trip — a missed pickup, a change of plan, a medical issue — answered by someone who can actually act on it, not a call centre reading a script.
Pending — 24x7 emergency contact number
Every itinerary comes with this desk included.
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